Terms of Service

Last updated: August 8, 2025

Terms of Use

Last Updated: [DATE]

1. Introduction

Welcome to VivaComply ("we," "our," or "us"). These Terms of Use ("Terms") govern your use of the VivaComply website located at www.vivacomply.com (the "Website"). The Website is operated by Neural Machines Limited.

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.

2. About Neural Machines Limited

Neural Machines Limited is a privately held limited company registered in England and Wales.

Registration Details:

  • UK Registration Number: 111080-54
  • HU Registration Number: 13-09-214253

VAT Information:

  • UK VAT ID: 284-2244-05
  • HU VAT ID: HU27186723

Registered Address: 33 Queen St, London EC4R 1BR, United Kingdom

3. Website Purpose and Scope

3.1 Informational Website

This Website serves as an informational platform where visitors can:

  • Learn about VivaComply's AI-first Quality Management System
  • Understand our EU AI Act compliance solutions
  • Access company information and resources
  • Contact us for inquiries about our services
  • Request demonstrations or consultations

3.2 Separate Application Terms

This Website provides information about our services and allows access to our main application at app.vivacomply.com. The actual VivaComply application is governed by separate terms of service, license agreements, and privacy policies. By accessing the application, you agree to be bound by those separate terms.

4. Acceptable Use

4.1 Permitted Use

You may use this Website for lawful purposes only, including:

  • Browsing and reading content about our services
  • Contacting us through provided contact methods
  • Sharing our content with proper attribution
  • Accessing publicly available resources and information

4.2 Prohibited Activities

You agree not to:

  • Use the Website for any unlawful purpose or in violation of applicable laws
  • Attempt to gain unauthorized access to any part of the Website or related systems
  • Interfere with or disrupt the Website's functionality or security
  • Submit false, misleading, or fraudulent information through contact forms
  • Use automated systems (bots, spiders, scrapers) without our written consent
  • Copy, reproduce, or distribute Website content without authorization
  • Engage in any activity that could harm our reputation or business interests
  • Upload or transmit viruses, malware, or other harmful code
  • Violate any third-party rights, including intellectual property rights

5. Intellectual Property Rights

5.1 Website Content

All content on this Website, including but not limited to text, graphics, logos, images, software, and design elements, is the property of Neural Machines Limited or our licensors and is protected by copyright, trademark, and other intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Website content for personal, non-commercial purposes only. This license does not include the right to:

  • Modify, distribute, or create derivative works
  • Use content for commercial purposes without written permission
  • Remove or alter copyright or proprietary notices

5.3 Trademarks

"VivaComply" and related marks are trademarks of Neural Machines Limited. You may not use our trademarks without our prior written consent.

6. Privacy and Data Collection

6.1 Analytics

We use Simple Analytics, a GDPR-compliant analytics service, to understand how visitors use our Website. Simple Analytics is designed to collect only essential data while respecting your privacy. We do not collect more data than absolutely necessary for basic website analytics.

6.2 Contact Information

When you contact us through forms or email, we collect and process the information you provide to respond to your inquiries and communicate about our services. This processing is based on our legitimate interest in responding to inquiries and providing information about our services.

6.3 No Tracking Cookies

In line with our commitment to privacy, we do not use tracking cookies or other invasive tracking technologies on this Website.

6.4 Data Protection

We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). For detailed information about our data practices, please refer to our Privacy Policy.

Our Website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of use of third-party sites. Your use of third-party sites is at your own risk.

7.2 Application Access

Links to app.vivacomply.com direct you to our main application platform, which operates under separate terms of service and privacy policies. We are not responsible for any issues arising from your use of the application under this Website's terms.

8. Disclaimers and Limitations

8.1 Website Availability

While we strive to maintain Website availability, we do not guarantee uninterrupted access. The Website may be temporarily unavailable due to maintenance, updates, or technical issues.

8.2 Information Accuracy

We make reasonable efforts to ensure Website information is current and accurate, but we do not guarantee its completeness or reliability. Information on this Website is for general informational purposes only and should not be relied upon as professional advice.

8.3 No Warranties

THE WEBSITE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

8.4 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEURAL MACHINES LIMITED SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THIS WEBSITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO ACCESS THIS WEBSITE (WHICH IS ZERO FOR THIS FREE INFORMATIONAL WEBSITE).

9. Indemnification

You agree to indemnify and hold harmless Neural Machines Limited, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Website or violation of these Terms.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Website after changes constitutes acceptance of the modified Terms.

11. Termination

We may terminate or suspend your access to the Website at any time, with or without notice, for any reason including violation of these Terms.

12. Governing Law and Jurisdiction

12.1 Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

12.2 Jurisdiction

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12.3 EU Users

For users located in the European Union, nothing in these Terms affects your statutory rights as a consumer under applicable EU consumer protection laws.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.

14. Entire Agreement

These Terms constitute the entire agreement between you and Neural Machines Limited regarding your use of this Website and supersede all prior agreements and understandings.

15. Contact Information

If you have questions about these Terms of Use, please contact us at:

Neural Machines Limited
33 Queen St
London EC4R 1BR
United Kingdom

Email: hello@vivacomply.com
Website: www.vivacomply.com

By using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.